New upgrade to Interactive Dashboard gives you a better overview of your web estate

The Interactive Dashboard is our way of giving you an at-a-glance, real-time guide to how your monitors are performing.

It means you can instantly see any changes in performance and whether more than one web page, journey or other online service is affected.

As such, it’s perfect for big screens in ops centres, and we know a number of our customers use it in just that way.

However, some of those customers told us they wanted more.

Up until now, it’s been possible to view up to 40 monitors at a time.

For some organisations (the ones with very large screens in their ops centres!), this isn’t quite enough.

We’ve therefore doubled the number of monitors that can be viewed on the dashboard at any one time.  To make it easier to fit up to 80 monitors on a single screen, we have also introduced the option for a two-column view. Just select ‘Two column view’ during set-up, and you’ll be able to display your monitors like this:

dashtwocolopt

New to the Interactive Dashboard?

If you haven’t used the Interactive Dashboard before, why not give it a try? It’s an extra service available to all our monitoring customers and is very easy to set up. Here’s a quick guide (you can find a full manual here).

1 To get started, click the screen icon above your monitoring accounts when you log in to the portal hub.  If you can’t see the icon, just speak to your account manager about getting the dashboard set up for you.

dashlog1

2 The next step is to decide which monitors you want to display:

dashsetup1

3 The final step is configuring the display.

Most of these settings are self-explanatory. However, the ‘Split’ setting probably needs a bit more explanation. Essentially, this value defines how much of the width of the screen (or column, if you select the new two-columns setting) is given over to the status of the test result (success, warning, error or down). The remaining width is taken up by a line graph showing load times.  If you set ‘Split’ to 100%, load time is overlaid on severity.

dashsetup2a

In this example, ‘Split’ is set to 50%, and ‘Two column view’ is on:

dashtwocolsplitopt

This is the latest in a series of improvements to the Interactive Dashboard. Other recent changes include the removal of reliance on cookies for persistence of settings, which means that settings are now maintained regardless of which machine you use to log in.

We’ve also integrated the Interactive Dashboard with the latest version of our monitoring user interface (as we get ready to retire the legacy version), so that you can click through from the dashboard for a deeper error analysis and investigation.

We hope you will find these updates useful, and if you have any other ideas about how we could make the dashboard more useful to your organisation, we’d be delighted to hear from you.

And if you haven’t used the Interactive Dashboard before, just get in touch with your account manager about setting it up.

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